Case study · BrewLab (D2C Coffee)
BrewLab hit ₹1.2 Cr in revenue in their first 9 months.
D2C Launch Sprint + a Meta-first ROAS program — store, creative, retention and UGC built as one system, from first order to repeat customer.
₹1.2 Cr
Revenue (9 mo)
3.6×
ROAS
31%
Repeat purchase rate
+24%
Avg order value
Client
BrewLab (D2C Coffee)
Industry
Services used
Stack
Shopify · Meta Ads · Klaviyo · Wati WhatsApp
Challenge
BrewLab launched with a great product but no e-commerce or marketing team. They needed launch and scale in one go — store, creative, acquisition and retention — without the runway to hire for each function separately.
Approach
We ran it as a single program: a Shopify store build, Meta-first creative testing to find the winning angles fast, retention loops over email and WhatsApp, and a UGC engine that turned early customers into the ad creative for the next cohort.
- 01Shopify store launch in 5 weeks
- 02Meta-first ROAS program (creative-led)
- 03Email + WhatsApp retention loops
- 04UGC engine via post-purchase campaigns
Outcome
Nine months after launch, BrewLab had crossed ₹1.2 Cr in revenue on a 3.6× blended ROAS. Retention loops pushed the repeat purchase rate to 31%, and bundle-led offers lifted average order value 24%. What started as a product idea became a functioning D2C business — with acquisition, retention and creative running as one accountable system.
"From product idea to ₹1 Cr in under a year. We couldn't have done it without Heiter Dehnbar."
— S. Pandey — Founder, BrewLab
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