Case study · BrewLab (D2C Coffee)

BrewLab hit ₹1.2 Cr in revenue in their first 9 months.

D2C Launch Sprint + a Meta-first ROAS program — store, creative, retention and UGC built as one system, from first order to repeat customer.

₹1.2 Cr

Revenue (9 mo)

3.6×

ROAS

31%

Repeat purchase rate

+24%

Avg order value

Client

BrewLab (D2C Coffee)

Stack

Shopify · Meta Ads · Klaviyo · Wati WhatsApp

Challenge

BrewLab launched with a great product but no e-commerce or marketing team. They needed launch and scale in one go — store, creative, acquisition and retention — without the runway to hire for each function separately.

Approach

We ran it as a single program: a Shopify store build, Meta-first creative testing to find the winning angles fast, retention loops over email and WhatsApp, and a UGC engine that turned early customers into the ad creative for the next cohort.

  • 01Shopify store launch in 5 weeks
  • 02Meta-first ROAS program (creative-led)
  • 03Email + WhatsApp retention loops
  • 04UGC engine via post-purchase campaigns

Outcome

Nine months after launch, BrewLab had crossed ₹1.2 Cr in revenue on a 3.6× blended ROAS. Retention loops pushed the repeat purchase rate to 31%, and bundle-led offers lifted average order value 24%. What started as a product idea became a functioning D2C business — with acquisition, retention and creative running as one accountable system.

"From product idea to ₹1 Cr in under a year. We couldn't have done it without Heiter Dehnbar."

— S. Pandey — Founder, BrewLab

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